SSL encryption
Every transaction and piece of data is fully encrypted with 256-bit SSL.
Your data is never sold
Your personal information is never sold or rented to third parties.
Anonymity
Player identity is kept strictly confidential; unauthorized disclosure is prohibited.
Secure servers
All data is stored on secure servers that meet international standards.
Your control
You have full control over your data — including the right to view, correct, or delete it.
Spam-free
No marketing messages are sent without your consent; unsubscribe anytime with ease.
99977To register an account and provide services on -, we need to collect certain personal information. This Privacy Policy clearly explains what data we collect, how we collect it, and why.
Information provided directly:
- Full name (as per national ID)
- Date of birth and age verification documents
- Mobile number (Bangladeshi)
- Email address
- Mobile Banking / Nagad / Rocket / bank account number
- Address (required for KYC verification)
Automatically collected information:
- IP address and device type
- Browser information and operating system
- Time spent on the site and pages visited
- Login history and gaming activity logs
- Transaction history and payment details
We only collect information that is strictly necessary to provide our services, ensure security, and meet regulatory requirements.
99977 We collect information through a variety of lawful methods. Each method is fully transparent and based on your consent. We never collect sensitive information without your knowledge or consent.
| Source of Collection | Type of Information | Purpose |
|---|---|---|
| Registration form | Name, email, mobile number | Account creation |
| KYC process | NID, address, photo | Identity Verification |
| Payment Gateway | Transaction Information | Financial security |
| Cookies and trackers | Browsing behavior | Experience improvement |
| Support Chat | Conversation records | Service Quality Improvement |
You can change your cookie settings at any time. However, disabling certain cookies may limit the functionality of the site.
99977All data collected at - is used for specific, legitimate purposes only. We never use your information for anything outside the scope of this Privacy Policy.
Primary use cases:
- Account management: To enable registration, login, and account security
- Payment processing: To process deposits and withdrawals
- Fraud Prevention: To detect suspicious activity
- Regulatory compliance: KYC and AML (Anti-Money Laundering) requirements
- Improving service quality: To personalize your gaming experience
- Customer Support: For troubleshooting and providing support
- Promotional communications: Only with your consent
We never sell your data to advertising networks, use it for political purposes, or share it with third parties without your consent. 99977The - Privacy Policy is built on this commitment.
Your data is used solely to improve your experience — nothing else. That is 99977-'s core commitment.
99977 We follow the highest industry standards to protect your data, and our security framework is regularly audited by independent third-party auditors.
Technical security layers:
- TLS 1.3 / SSL 256-bit encryption: Full protection during data transfer
- Two-factor authentication (2FA): Preventing unauthorized access to your account
- Firewall & DDoS protection: Server attack prevention
- Encrypted database: Stored data is kept in encrypted form
- Regular security audits: Third-party audit conducted every three months
- Restricted Access Policy: Only authorized staff can access specific data
Data retention period:
Data may be retained for up to 5 years after account closure, in line with regulatory requirements. Where there is no legal obligation to retain it, data is securely deleted after the specified period.
Never share your account password with anyone. 99977No - staff member will ever ask for your password over the phone or in chat.
99977 Your personal information is never sold. In limited cases, only the minimum necessary data may be shared with trusted partners.
Permitted cases for data sharing:
- Payment provider: For transaction verification with Mobile Banking, Nagad, Rocket, and banks
- KYC verification providers: In partnership with accredited identity verification agencies
- Game software provider: Gaming activity logs only, not personal information
- Law enforcement agencies: Only when required by court order or legal obligation
- Anti-fraud system: In conjunction with fraud detection technology
All our third-party partners are bound by strict confidentiality agreements. They may only use specific data for specific purposes — there are no exceptions.
Your data is never shared with advertising agencies, data brokers, or marketing companies.
99977 This website uses cookies to enhance your experience and ensure the site functions correctly. Cookies are small text files stored in your browser.
Types of cookies we use:
- Essential cookies: Maintaining login sessions and security tokens — these cannot be disabled as the site would not function without them.
- Functional cookies: Language preferences, theme settings, play history — for a personalized experience.
- Analytics cookies: Page visit statistics — used to improve the site; can be disabled.
- Advertising cookies: To show relevant promotions — enabled based on your consent.
You can delete existing cookies or block new ones at any time through your browser settings. However, disabling certain cookies may affect 99977Some features of - may be limited.
99977 We believe every player should have full control over their own data. We guarantee the following rights:
Right to Access Your Data
The right to know what information we hold about you.
Right to Rectification
The right to update incorrect or outdated information.
Right to Erasure
Request to have your data deleted where there is no legal obligation to retain it.
Right to Restrict Processing
The right to request restriction of data use under certain circumstances.
Right to Data Portability
Request an export of your data in a structured format.
Right to object
The right to object to marketing communications or profiling.
To exercise any of these rights, contact our support team. Requests are typically completed within 30 business days. In some cases, legal obligations may prevent certain data from being deleted — if so, we will explain why.
To exercise any of your rights, contact us by email or live chat. There are no additional fees.
99977 Strictly not applicable to anyone under 18. We do not knowingly collect or store data from minors. Age verification is mandatory at registration.
If we become aware that a minor has registered on our platform, the account will be immediately closed and all associated data will be deleted. This 99977An integral part of -'s responsible gaming policy.
If you believe a minor is using our platform, please notify our support team immediately. To learn more, see Responsible Gaming page.
99977 The right to update this Privacy Policy at any time is reserved. For significant changes, we will endeavor to provide 30 days' notice via registered email or SMS.
Continued use of the platform after any changes will be considered acceptance of the updated policy. You can check the "Last Updated" date at the top of the page to see whether the policy has changed. We recommend visiting this page regularly.
If significant changes are made to the Privacy Policy, you will see a notification when you log in to the site. You can then review the updated policy and give your consent.
For any privacy-related questions, concerns, or rights requests, please contact our dedicated Privacy Team. We typically respond within 7 business days.
| Contact Methods | Description | Response time |
|---|---|---|
| Live Chat | Chat icon in the bottom corner of the site | Instant |
| [email protected] | 24–48 hours | |
| Support Ticket | From the account dashboard | 7 business days |
If you remain unsatisfied after contacting us, you have the right to file a complaint with the relevant regulatory authority. 99977 All complaints are handled fairly and transparently at all times.
General Inquiries
Answers to the most frequently asked questions about our Privacy Policy.