99977 FAQ —
All your answers in one place

The following information is required to register with 99977:

• Valid mobile number (Bangladeshi)
• A strong password
• Full Name
• Date of birth (to confirm you are 18+)

For your first withdrawal, additional documents may be required for identity verification.

Each individual is only One account only one account is allowed. Creating multiple accounts violates 99977's terms and may result in account suspension. If you have an issue with an existing account, please contact the support team.

Click "Forgot Password?" on the login page. Enter your registered mobile number and an OTP will be sent to you. Use that OTP to set a new password. The entire process takes just 2–3 minutes.

You can update certain details yourself in Account Settings, such as your password and contact information. To change your name or date of birth, please contact the support team — identity verification may be required.

Deposits via Mobile Banking, Nagad, and Rocket are typically Within 5 minutes credited to your account. Bank transfers may take 1–3 hours. Slight delays may occur during peak times.

99977 does not charge any deposit fees. However, your payment provider (Mobile Banking, Nagad, etc.) may apply a small service charge. Check your mobile banking app for fee details before making a deposit.

If a deposit fails, first check that your mobile banking account has sufficient balance and that your connection is stable. If the problem persists, contact support with the transaction details (amount, time, reference number). If any amount was deducted, it will be refunded within 24 hours.

Most withdrawal requests 15 minutes to 2 hours within the processing window. First-time withdrawals or large amounts may take slightly longer due to security verification. Requests made between 11 PM and 7 AM may be processed the following morning.

Standard verification is sufficient for small withdrawals. However, KYC (a photo of your national ID or passport) may be required for larger amounts or your first few withdrawals. This is to protect your account and prevent money laundering.

You can cancel a withdrawal before processing begins. Once processing has started, cancellation is no longer possible. Contact the support team immediately if you need to cancel.

Each bonus comes with its own wagering requirements. Typically, you need to wager a set multiple of the bonus amount before withdrawing. The terms and conditions for each bonus are clearly stated on the Promotions page.

When you log in daily, you'll see a daily bonus notification on your dashboard. Go to the Bonus section and click "Claim" to have the bonus instantly added to your wallet. Logging in every day also unlocks consecutive login bonuses.

Share your referral link with friends or contacts. When they register using that link and make their first deposit, you'll receive a referral bonus. The referred person will also get a special welcome bonus. You can find your referral link in your account dashboard.

Yes, 99977 is fully mobile-friendly. You can access the site through a browser on both Android and iOS devices. No separate app download is needed — the full experience is available right in your browser.

If you lose connection during a game, your session is saved on the server. Once you reconnect, you can continue from where you left off. For live games, log back in as quickly as possible. Contact support if the issue persists.

All games on 99977 RNG (Random Number Generator) powered technology that is completely impartial. Live Casino games are broadcast in real time and operated by real dealers. Regular audits are conducted by third-party organizations.

Go to Account Settings and find the 2FA option under the "Security" section. Activate it by verifying your mobile number. After that, a one-time OTP will be sent to your phone each time you log in. Keeping this enabled significantly improves your account security.

If you notice any suspicious login activity or transactions on your account, change your password immediately and notify the support team. Our security team will investigate promptly and may temporarily lock the account to keep it safe.